Customers of SirsiDynix Users Group, Inc.

Due to concerns about the coronavirus (COVID-19), the COSUGI Board has decided to cancel the COSUGI 2020 Conference scheduled to be in Provo on April 27-30.  The Board feels that the risk of holding the conference and endangering the health of our community is too great.

This was an extremely difficult decision for the Board to reach. Escalation of the coronavirus COVID-19 around the world and cancellations of other events have made it difficult to continue with this conference.  We have heard from attendees that they cannot attend due to travel restrictions from their organizations.  We are also hearing from our vendors that their companies are enacting travel restrictions.  SirsiDynix's new corporate policy will not allow them to attend the conference.  After carefully considering these factors and reviewing the information from the CDC about public gatherings, the Board decided that the best course of action is to cancel the conference.

The COSUGI board has decided to refund all but approximately 10% of paid registrations, in order to cover the organization’s unrefundable payment processing fees. We are extremely sorry that it cannot be 100% of the registration, but in order to maintain the viability of your user group organization, it has become necessary to do this. Refunds will be coming to you in the form of a check, regardless of initial payment. This is an extraordinary situation, and the board appreciates your understanding in this matter.